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At 995 bet, this Privacy Policy sets out exactly what account and transaction data we hold, how we use it, and what choices you have over it. Access and use of this platform depends on your local law and eligible regions.
When you open an account with us, we collect the information you submit during registration — your name, contact details and any identity documents required for account verification. When you make a deposit or withdrawal through bKash or Upay, we record the transaction reference, wallet number and amount as part of your account history. We also collect device and browser data automatically — this includes your IP address, session timestamps and the pages you navigate within the platform. This technical data helps us keep your account accessible across the same device and detect unusual access patterns that could indicate a security issue. We do not sell your personal data to third parties. We may share limited information with payment processors — such as bKash and Upay — only to the extent needed to complete a transaction you initiate. We may also respond to lawful requests from authorities where required under applicable law. Retention periods depend on account status and any legal obligations that apply in your eligible region. You can review what we hold at any time by contacting our support team through the published channels on this site.
This Privacy Policy applies specifically to account activity on 995 bet and the services directly operated under the 995 bet brand. Some areas fall inside its scope; others are governed separately or by third parties. Understanding the boundary helps you know where to direct any data question.
All data collected when you register, log in or update your account details on 995 bet is covered by this policy. This includes login credentials, contact information and any identity records you submit for account verification.
Deposit and withdrawal activity processed through your account wallet — including bKash and Upay references — falls inside this policy's scope. Payment processors handle their own data under their separate terms; we only cover the record we hold on our side.
Your browsing behaviour on 995 bet, including pages visited and session duration, is covered here. We use cookies and similar tools to keep your session active and remember your account preferences across visits on the same device.
Links to external sites, game studio content served from outside our platform, and payment provider interfaces you visit directly are not covered by this policy. Those services have their own privacy terms and we have no control over how they handle your data.
You have concrete actions available to you under this policy — not just abstract rights. If you want to see what data we hold against your account, you can request a summary by contacting support through any published channel on this site. We will respond with the categories of data we keep and the basis for keeping them. If any detail in your account record is wrong — such as a contact number or name — you can ask us to correct it; go to your account settings first, since many fields are editable there directly without needing a formal request. If your account is closed and you want to know how long we retain your data, ask support and we will explain the retention period that applies in your eligible region. Availability of specific rights may vary depending on your local law. You cannot instruct us to delete data we are required to keep by law or for fraud prevention, but you can ask what we hold and why we hold it at any point.
Contact support to request a summary of the personal data held against your account. We will describe the categories we store and the reason each is retained, without requiring you to cite a specific legal provision.
If a name, contact address or linked wallet reference is recorded incorrectly, open your account settings page first. Fields that can be edited directly are shown there; for fields that require our team to update, raise a request through support.
If you are unsure whether a piece of information we hold is accurate, necessary or being used correctly, contact us. We treat data queries as a separate category from general account help and route them to the appropriate team.
After an account is closed, data is not immediately deleted. Ask support to explain what we keep, for how long, and the legal or operational reason. Exact periods depend on your eligible region and applicable local law.
If you have a question about this Privacy Policy — whether about the data we hold, a correction you need made or a retention period you want clarified — use the contact routes published on 995 bet. We keep these channels visible in your signed-in account area. Availability of support depends on the routes currently active on the site; we do not publish hours or response times we cannot consistently verify.
The live chat option in your account area is the fastest route for data questions. Start the conversation and identify it as a privacy request so it reaches the right team.
For written privacy requests — such as a formal data summary or a correction — use the support email address shown in your account settings page. Include your registered contact details so we can locate your record.
The help section inside your signed-in account lists the current contact routes and describes what information to include with a privacy request. Check there first before raising a duplicate query.
Our data handling practices are built around the specific account flows on 995 bet — registration, wallet activity and session management. We do not collect data beyond what is needed to run your account and process your transactions through bKash and Upay. Access to your account record is restricted to staff with a direct operational need, and access logs are maintained. If you have questions about any of these practices, raise them through the support routes shown in your account.
We use cookies to keep your session active on the same device and to remember your account state between visits. You can manage cookie preferences through your browser settings, though some site functions depend on session cookies being enabled.
Your account data is accessible only after login. We use standard access controls to limit who on our team can view your records. If you notice any account access you did not authorise, contact support immediately through the live chat route.
We keep your account data for as long as your account is active and for a period after closure as required by applicable obligations in your eligible region. The exact duration depends on local law; ask support to clarify what applies to your account.
When this Privacy Policy changes in a material way, we update the version on 995 bet. Continuing to use the platform after an update is published means you have had the opportunity to review the revised terms. Check this page periodically if you want to stay current.
If your question is not covered below, use the live chat or email support route in your account area to raise it directly with our team.
We collect the details you submit during registration — name, contact information and any identity documents required to verify your account. We also log the device and IP address used at the time of registration as a security record for your account.
We record the transaction reference and wallet number associated with each deposit or withdrawal you initiate through bKash or Upay. This is stored as part of your account transaction history. We do not store payment credentials beyond what appears in your account record.
Access to your account data is limited to staff with a direct operational reason to view it — for example, support agents handling your query. We maintain internal access logs. Your data is not available to other account holders or to third parties outside the scope described in this policy.
Open your account settings page first — many fields such as contact details can be edited there directly. For fields that require our team to update, contact support by live chat or email and describe the correction needed. Include your registered account details so we can locate your record.
We retain account data for a period after closure based on applicable obligations in your eligible region. The exact duration depends on local law. Contact support after closing your account if you want a clear explanation of the retention period and the reason it applies.
No. Game studio content from providers such as CQ9, PG Soft and JDB, and payment interfaces operated directly by bKash or Upay, are governed by those parties' own privacy terms. This policy covers only the data we hold on 995 bet against your account.